The Consumer Matters is the blog of Leslie Grandy, aka Gearhead Gal.  My passion is creating and delivering compelling products that delight customers through simple and elegant user experience design.

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Thursday
Nov052009

What is Open?

It has been a day to listen to industry leaders talk about the topics around breaking down the walls erected by the "soviet ministries", AKA the wireless carriers. Great panel at the Open Mobile Summit, moderated by Walt Mossberg. Guests were AT&T CTO, John Donovan, Palm SVP Michael Abbott, Google Internet Evangelist Vint Cerf, Adobe CTO Kevin Lynch. Conversation kicked off with a question about where in the value chain or technology stack manufacturers or developers or networks need to open. Does open require access to every component of a product's architecture? Is fragmentation simply a verticalized solution of a horizontal technology?

Also, some discussion centered around the semantic web, creating an open Internet data model, and the individual consumer's control of their own personal data history.

IMS is seen as a driver of a converged data model and is expected to require policies around the handling of consumer data to ensure security and privacy.

VoIP is a a hot topic when the industry talks about access, which is a consequence of open systems. It is still obvious that there is no shared perspective in this group.

Another interesting topic was the challenge for a user to see how their data moves around the open web and in and out of mobile devices with them. In a world of federated statuses and shared address books, consumers do get benefits from open (APIs and shared logins), but what happens to their personal data along the the way?

Wasn't Open ID supposed to provide this? As Vint Cerf reminded folks "Innovation is useless unless adopted," which Open ID has not been. So what credentials will emerge to help consumers protect themselves and their personal identity in the wild west of open mobile?

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