The Consumer Matters is the blog of Leslie Grandy, aka Gearhead Gal.  My passion is creating and delivering compelling products that delight customers through simple and elegant user experience design.

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Sunday
Apr012012

Humor: Has Google Gone Too Far? Wall Street Journal Op Ed

Excerpt Reprinted

Dear Google User: We're Sure You're Going to Love This

Dear Google User,

As you know, on March 1, we introduced a series of exciting changes to the privacy section of our terms of service agreement. Though we've done our best over the past month to systematically suppress search results and social-media commentary that have criticized these exciting changes, we have come to realize that this may not be the best way to deal with the massively negative feedback from those who use Google.

So we have decided to respond by doing what we do best: rolling out a new round of intrusive changes to the privacy section of our terms of service agreement.

But no need to worry. After using one of our patented algorithms to analyze a matrix of your Web-search behavior, online shopping habits, Google +1s, personal emails, confidential Gchat transcripts and cached browser data (including the stuff that you tried really hard to delete), we have determined, with statistical certainty, that you are really going to fall in love with our new privacy policy.

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