The Consumer Matters is the blog of Leslie Grandy, aka Gearhead Gal.  My passion is creating and delivering compelling products that delight customers through simple and elegant user experience design.

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Entries in ecustomer experience (1)

Sunday
Jan092011

Twitter CEO Dick Costolo On His "Technical Debt"

In this interview at the mini All Things Digital conference at CES, the Twitter CEO euphemistcally describes the "fail whale" and his plan to have us see it less.